Returns & Exchanges

At OluKai, we stand by the quality of our footwear and offer 30-day free returns and exchanges on all items in unworn, original condition. Our goal is to ensure you find the perfect fit and style to enjoy your island-inspired journey.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Prepaid Label

After submitting your request, download and print the prepaid shipping label provided via email to ensure your return shipping is free of charge.

3

Pack Your Footwear

Place the unworn items in their original packaging and securely attach the prepaid shipping label to the outside of the box.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or ship your exchange once the return is received.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing